COVID-19 Protocols

Here at WHS, we believe that by working to improve animal welfare, we are not only saving the lives of animals who need our help, but also helping our community.

We have made the following changes to our operations to ensure the safety of our staff, volunteers, community members, and our animals.

  • Our new hours of operations are Tuesday - Saturday, 12:30pm to 5:00pm. We are completely open to the public, with no appointments, wearing a mask indoors is optional to all visitors and we ask that you practice social distancing. Hand sanitizer is readily available throughout the building.
  • Due to higher than normal phone calls, we have added an FAQ Page and a Contact Us Page to assist with general questions. We also encourage in-person visits if you are unable to reach us or find your answer via our website. Messaging on our social media outlets such as Facebook, Instagram, Twitter, and TikTok are not regularly monitored, and should not be used for regular communication.
  • To make a reservation for your cat or dog, email with “Spay/Neuter” in the subject line or call 828 264 7865, during hours of operation, Tuesday through Saturday,12:30 - 5:00 pm. Other options for spay/neuter services are: